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FAQ

What are the documents required for opening a Live Trading Account?

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Documents required for opening a Live Trading Account are Proof of Identity and Proof of Residence. 

Accepted Proof of Identity could be either identification card, driving license or international passport issued by the state authorities. 

Accepted Proof of Residence could be either your bank account statement, or any of the invoices for water, electricity, gas or telephone.

How can I upload required documents?

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You can upload necessary documents in one of three ways.
  1. Through webpage goldenbrokers.my/registration upon registration
  2. Through myGOLDENBROKERS in the section “Documents upload”
  3. Via email to support@goldenbrokers.my

How can I open a trading account with Golden Brokers Ltd.?

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You can open a Trading Account on our website www.goldenbrokers.my, here please select ‘OPEN LIVE ACCOUNT‘ option. This will redirect you to opening of a Trading Account form. Once you have filled the necessary details as requested in the form, an e-mail containing instructions for registration will be sent to your email address.

Can funds be transferred from another bank account other than my own?

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We only accept funds which are transferred from the bank accounts listed in your application form or a bank account of a matching name.

Can I make a deposit in any currency?

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Yes. Any currencies received will be converted to USD as settlement currency and credited into client’s Trading Account.

Which trading platforms does GOLDEN BROKERS have?

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Golden Brokers Ltd. is using multi-asset trading platform MetaTrader 5 which can be used on multiple devices including Android, Apple and Windows. It will please every beginner and an experienced trader. You will quickly get used to the intuitive control. You will also enjoy the maximum flexibility offered through the platform and the choice of strategies provided as well as the steps that are customised to fit you. You can download MetaTrader 5 here.

Is Golden Brokers Ltd. regulated?

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Yes. Golden Brokers Ltd. is authorised and regulated by the Labuan Financial Services Authority (“LFSA”) with license number MB/19/0030. As such, Golden Brokers Ltd. is authorised to conduct business as Money Broker and carry out certain categories of financial investment business as permitted under the Labuan Financial Services and Securities Act 2010.

View Legal Documents here.
View IB list here.

Is my money secure with Golden Brokers?

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Yes, it is. Golden Brokers Ltd. is required to keep client’s money separate from its own account and recorded in the books of the company relating to each client’s Trading Account. Such money shall at no time be mixed with the general assets of the Golden Brokers Ltd. The client’s money shall be readily identified at any time.
Trading is risky and your entire investment may be at risk

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License and Regulation: Golden Brokers Ltd. is authorised and regulated by the Labuan Financial Services Authority (“LFSA”) with license number MB/19/0030. As such, Golden Brokers Ltd. is authorised to conduct business as Money Broker and carry out certain categories of financial investment business as permitted under the Labuan Financial Services and Securities Act 2010.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please read the full Risk Disclosure

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